Computer: How to Set Up My New Apple Computer

Mac First Time Setup by Client

IMPORTANT: Read all of the instructions so that you know what to expect during the process. If the steps below are not followed, the computer will not setup properly.

If you purchased this computer and did not get it from ITS, skip Getting Started and Configure User account. Follow Manually Enroll My Computer.

Getting Started

Plug in the computer
Connect it to the network - network connection and power supply are required for the setup to complete.
- On campus - use an ethernet adapter to plug in an ethernet cable.
- Off campus - connect to your home network when prompted.
- If you have an iMac, use the ethernet port
Turn on your computer
- If it's a MacBook, it may turn on automatically when you open the lid.
Choose Language (English) and then Country/Region (United States).
For Accessibility options, choose Not now.
At Swarthmore College Remote Management, click Continue and wait while it launches configuration scripts.

Enable Location Services.
Login to the Setup account with the password "setup".
Wait while the Setup account configures
Wait for the Setup account to load the desktop

Configure User Account

Open the Self Service app to create your user account
- Use Spotlight (magnifying glass in top right) to search for Self Service
- or go to Applications in the Macintosh HD

Select "Setup as individual Computer"
- Use your Swarthmore username and password when creating the account.
  - There is only one prompt to enter in your password, so take your time to ensure that it is entered correctly.

Picture of the Self Service app showing the two setup options

After the Setup Wizard finishes, you will be prompted to reboot your laptop > click OK.
Login to the account you just created.
- There may be additional user accounts listed. That is normal, and they will go away after set up has been completed.
Skip down to section titled "Install Swarthmore Programs"

Manually Enroll My Computer

NOTE: Computers that are not purchased directly through ITS may not have the automatic enrollment software. If you did not get the Remote Management prompts, follow these steps to enroll your computer before Installing Swarthmore Programs.

Navigate to swarthmore.jamfcloud.com/enroll
Type in enroll for username
Type in enroll for password
Click continue on the user page without entering in any information
Click Continue again
A certificate will be downloaded
Double-click the certificate to install it
1. You may be prompted to allow the certificate. Follow the prompt to install the certificate
2. If you miss the prompt, Go to System Settings
3. Click on Privacy and Security
4. Scroll down to Security
5. Allow or approve the certificate
Return to webpage and click Continue again
Another certificate will be downloaded
Double-click the certificate to install it

Install Swarthmore Programs

NOTE: The next few steps may occur in a different order - you can start Adobe sign-in, printer install, etc while waiting for Crashplan and Filevault Encryption.

Launch Terminal
- Navigate to Go > Utilities > Terminal
Type the command sudo jamf policy and press Enter
Enter the account password when prompted (you will not see anything as you type, which is normal) and press Enter.
- Swarthmore-related software will begin installing (including Canon printer drivers, Google Chrome, Firefox, Adobe Creative Cloud Desktop app, Acrobat Pro, Cisco AnyConnect VPN, Microsoft Office, CrashPlan, Zoom).
Software installation takes around 20 mins.
The applications will appear in the Applications folder after they are installed.
Wait until the script finishes running.
- Terminal will ask for permission to access various folders
- Click OK to allow access to the different folders.

Configure Crashplan

Wait for the Crashplan icon to load in the menu bar (top right, to the left of the network icon). If it does not appear after 20 minutes and a computer restart, download CrashPlan

Launch / Open CrashPlan.
Click Start Backup
Enter your full Swarthmore email address for Username.
For the Server Address enter clients.us2.crashplan.com
You will be redirected to the Swarthmore Single Sign-on (SSO) portal in your browser, to sign into your Swarthmore account and verify your identity via Duo.
Go back to the CrashPlan application window
Click Setup New Device.
Your computer should now start backing up
Enable Filevault encryption when prompted -- during the setup process, you will be prompted to restart the computer to enable Filevault encryption.

NOTE: If you have an iMac, Filevault encryption will not take place.

Complete Setup

"Your computer is scheduled to be rebooted" > wait for it to reboot.
Accept the Swarthmore Acceptable Use Policy > Log back into your account.
"Your Administrator requires that you enable Filevault." > click Enable Now.
"Enabling Filevault on your system" > click OK.

Sign into Swarthmore Programs

NOTE: Instructions for installing printers and other ITS-related resources, can be found on the ITS Service Portal (https://support.swarthmore.edu). Login to the ITS Service Portal for full access to its resources (an image of the portal is shown below).

Printer Install: Go to the ITS Service Portal > search "printing" > select "Printing for Faculty and Staff".
- This will open a new webpage > search for the printer that you'd like to install.
- Do NOT download and install the Canon drivers - they are already installed on your computer.
- The printers are listed by department abbreviation-building and room (ex. its-beardsley110). If not able to find your department, try searching by building.
Adobe Creative Cloud: Login with your full Swarthmore email address > then enter your Swarthmore credentials at the Swarthmore login page > select Work account.
Launch Microsoft Office. Continue without signing into Office. A license file is already installed on your Mac.
Zoom Sign in with SSO
- Add Zoom to the dock and set it to Launch at Login, so that you do not miss any phone calls.
VPN Setup: Go to the ITS Service Portal > search "vpn" > select "VPN Setup on macOS and Windows".