Troublshooting SwatGuest Registration

How to Fix SwatGuest

The pop-up isn't showing up

Type in the web address for the Swatguest registration page

Try navigating directly to the registration page while connected to SwatGuest: https://cp01.its.swarthmore.edu/guest/swat-guest.php

Troubleshoot Network Settings

Make sure wifi is on
Turn Airplane mode on and off
Restart your computer
Turn off or disable any VPN programs or web filtering programs you are running on your computer
Turn off or disable any antivirus programs you are running on your computer
Remove custom DNS servers
- MacOS instructions: https://support.apple.com/guide/mac-help/change-dns-settings-on-mac-mh14127/13.0/mac/13.0
- Windows instructions (change to DNS to Automatic): https://support.microsoft.com/en-us/windows/change-tcp-ip-settings-bd0a07af-15f5-cd6a-363f-ca2b6f391ace

Install Operating System Updates

The operating system may need updates. This is advanced troubleshooting that requires an alternate way to connect to the internet. This can be done through and ethernet connect or a hotspot.

The linked articles below explain how to check for operating system updates

MacOS instructions: https://support.apple.com/guide/mac-help/get-macos-updates-and-apps-mh35618/13.0/mac/13.0
Windows instructions: https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a#WindowsVersion=Windows_10