Hide incoming SLG and CQ calls while in a meeting
Toggle off the Shared Line Group or Call Queue in the Settings of the Zoom Phone Desktop App
NOTE: Shared Line Group (SLG) and Call Queue (CQ) calls are handled differently than calls to your personally assigned extension. For a SLG or CQ, you need to toggle off the line during your Zoom meeting, to hide incoming calls.
- Click the profile icon in the upper right corner.
- Hover over or click Receive Shared Calls.
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Toggle the Shared Line Group or Call Queue that you are a member of, to turn off that line while you are in a zoom meeting.
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After the meeting, toggle the line back to the on position