Android phone not connecting to Eduroam
Android Phone does not Connect to eduroam after Following Setup Guide
There is an error with Android 14 that will prevent an Android device from connecting to eduroam properly. Before following the troubleshooting solution below, please make sure that the Android device has been set up by following the eduroam Connection Instructions solution article.
Symptoms
Despite following the setup instructions and ensuring that the username and password are correct, the Android device will not connect to eduroam.
Resolution
- Verify that the wireless settings are set in accordance with the eduroam Connection Instructions solution article
- Check the Anonymous Identity field
- Remove the word "anonymous"
- Save your settings
- Connect to eduroam again