Can't connect to eduroam after visiting another school
iPhone or MacBook Can't Connect to eduroam After Visiting Another Institution
Occasionally, Swarthmore members who were a part of or visiting another institution are unable to connect to eduroam on Swarthmore's campus. This guide will help troubleshoot the issue.
Symptoms
Troubleshooting
The troubleshooting steps will be different depending on the device and version of macOS, please use the appropriate sections.
iOS/iPhone/iPad
Check for configuration profiles
Delete old certificates and passwords
Delete saved passwords from your previous institution
Forget the eduroam network
macOS/MacBooks/iMacs (Ventura/13.0 and after)
Check for configuration profiles
Delete old certificates and passwords
Delete saved passwords from your previous institution from the login section
Delete certificates from your previous institution from the System section
Forget the eduroam network
macOS/MacBooks/iMacs (before Ventura/13.0)
Check for configuration profiles
Delete old certificates and passwords
Delete saved passwords from your previous institution from the login section
Delete certificates from your previous institution from the System section
Forget the eduroam network