Duo Mobile Password for Third Party Account Backup
"Help, I am trying to access my Duo mobile backup file but it is asking for a password and my network password isn't working. Is there any way you can assist?"
Duo Restore for Third Party Accounts
The Duo Mobile recovery password is different from your Swarthmore account password.
When Duo Mobile detects you have a third-party account, you'll be prompted to create a recovery password. Enter a recovery password that has 10-128 characters. Do not lose this password! You'll need to provide it again to recover these accounts. Duo cannot recover this password for you. Be sure to store it securely. If you lose this password you'll need to manually reconnect your third-party accounts by visiting each of those services individually and following their 2FA setup process.
ITS Cannot Recover the Password for Your Third Party Account Backup
ITS cannot recover your third-party accounts for you or reset your third-party recovery password. If you lose this password you'll need to manually reconnect your third-party accounts by visiting each of those services individually and following their 2FA setup process.