Adding the DUO Mobile App (Alternate Method)

Use an Incognito window to activate the DUO Mobile app

Duo devices are now managed through the password portal, under My Security. Accounts created after April 1, 2025 include DUO Mobile as part of the account setup process (when they claim their account).

Accounts created before April 1, 2025 may not be able to access the password portal. Use the directions below to activate the DUO Mobile app for use with your Swarthmore account.

The DUO Mobile app can be installed on a mobile phone or tablet. For best results, use a computer to bring up the Duo prompt.

Add Duo Mobile App as a Login Option

NOTE: The directions below are for people that are not able to log into the password portal. The DUO Mobile app is needed to access the password portal.

Install DUO Mobile on your mobile device. Download DUO Mobile from your device's app store.
1. For Android - Google Play Store
2. For Apple - the App Store
On a computer, open a New incognito window in Chrome or a New private window in a different web browser.
Go to any Swarthmore page that requires login, like https://gmail.swarthmore.edu.
Enter your Swarthmore username and password, then click Login.
Stop on the Duo screen to follow the next step.
Click Other options at the Duo screen.
Click Manage devices at the bottom of the device list.
Select how you will verify your identity:
Click Add a device
- You will see the option after verifying your identity.
Select Duo Mobile in the next screen:
You will be prompted to install Duo Mobile. Install Duo Mobile app if it is not already installed on your mobile device. Click Next.
Scan the QR code or select Get an activation link instead:
1. For activation link, enter your email address and click Send Email:
2. Open the email on the device where the Duo Mobile app is installed and click on the activation link.
Afterwards, login with the new method to test it.