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Swarthmore Zoom Phone Project FAQ
What you need to know about Zoom Phone
Below are the most asked and most urgent questions about Zo
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Zoom Phone Options for Departmental Contact Extensions
Part of the preparation for moving a department to Zoom Phone includes questions about call manageme
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Transferring Calls on Zoom Phone
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Elevating a Zoom Call into Zoom Meeting
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Managing Voicemail Messages
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Changing Zoom Phone Settings (web portal)
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Using Shared Line Groups (client or app)
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Zoom Phone: Sign into Zoom with SSO
Accessing Zoom in the Swarthmore Domain
NOTE: Make sure to use SSO (Single Sign On) to log into Zo
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Shared Line Groups: Turn off Receive Calls
Overview
A Shared Line Group (SLG) allows a group of Zoom Phone users or Common Area Phones to use
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Hide incoming SLG and CQ calls while in a meeting
Toggle off the Shared Line Group or Call Queue in the Settings of the Zoom Phone Desktop App
NOTE: