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Explore How-To's and learn best practices from our knowledge base.
Getting Started
Announcements and Notices
1
Help Desk Hours
Getting Connected
14
Wireless at Swarthmore: Connecting to the Network
Printing for Faculty and Staff, Departmental Printers
Printing Instructions for Students
Setting up Email and Calendar on iOS (Apple iPhone and iPad)
Setting Up Email and Calendar on Android Devices
See all 14 articles
Accounts and Access
Account Management
1
Preparing for Graduation
Security
7
Duo: Using for international travel
Duo: Reactivating the mobile app
Duo: Adding devices and managing devices
Duo: Setting the "Trust this browser" option
Duo: YubiKey authentication troubleshooting
See all 7 articles
Swarthmore Accounts
0
Sponsored Accounts
0
Computers, Printers, and Devices
Printing and Copying
5
Troubleshooting Printing Issues
Facilities Oce ColorWave 500 Plotter Printer
How to Send a Fax after Moving to Zoom Phone
Printing while on SwatVPN
How to Power-Cycle a Printer or Copier
Other Devices and Hardware
5
Connecting and Setting Up a Dell Docking Stations
iPad: How to find Serial Number
iPad: How to sign out of iCloud
Teaching with Tablets (TWT) Program
My Monitor is not Working
Computers
14
Computer: Minimum OS and Hardware Requirements
How to clear you browser cache
Mac Troubleshooting Tips
iMac: How to connect M1 iMac to the network via ethernet cable?
Computer: How to Find Your Computer Name
See all 14 articles
Email, Calendar, and Files
Calendar
3
Adding and editing appointment slots in Google Calendar
Sharing Calendars in Google
Subscribing to Google Calendars
File Storage and Sharing
1
Sharing a File from Google Drive
Data Backup, Export, and Transfer
3
Google Transfer Error
Google Takeout: Import MBOX file with Apple Mail
Google Takeout: How to View .MBOX Files in Thunderbird
Networking and Telecommunications
Wireless
10
Tips for Better Wifi When Working from Home
Connecting to SwatGuest wireless network
Connect to eduroam (Android)
Gaming and Device Registration for SwatDevice
Disabling Private and Random Wi-Fi MAC Addresses
See all 10 articles
Campus Phones and Voicemail
1
Cisco Phone: How to download and save voicemail messages
Poly Edge E Series Desk Phone for Zoom Phone
5
Poly Edge E Series Phones Quick Tips [PDF]
Poly edge Desk Phone Diagnostics and Troubleshooting (Video, 55 sec)
Zoom Quick Start for Poly Edge-E Series Desk Phones
Assemble Poly Edge E320 Desk Phone [PDF]
Poly Edge Phone Assembly with Video
Zoom Phone Video Guides
6
In-Call Options, Desktop Application (Video, 6:13 min)
In-Call Options, Mobile Application (Video, 7:09 min)
Zoom Phone Mobile App Overview (Video, 3:53 min)
Configure Call Handling in Zoom Phone (Video, 4:39 min)
Admin Setting up a Call Queue (Video, 5:29 min)
See all 6 articles
Zoom Phone Resources
34
Swarthmore Zoom Phone Project FAQ
Cisco to Zoom Phone Migration Process
Zoom Phone Options for Departmental Contact Extensions
Transferring Calls on Zoom Phone
Elevating a Zoom Call into Zoom Meeting
See all 34 articles
Software and Services
Swarthmore Software
15
Access to Microsoft Office 365 for Personal Computers
How to install KeyAccess license management software for KeyServer controlled programs
iPad Self Service Apps with JAMF
Adobe Creative Cloud for Students
AppStream
See all 15 articles
Accessibility
2
Which Swarthmore computers have assistive technology software?
Changing the global language of an Adobe PDF
Video Conferencing
10
Zoom Video Web-Conferencing
Zoom Participant's Guide
Manually Adding Zoom Videos to Panopto
How Secure is Zoom?
Adding Zoom Meetings to Google Calendar
See all 10 articles
College Website (Drupal)
5
Drupal: Editing User Contact Information and Profiles
The Dash: Updating and Managing Dining Menus
The Dash: Updating and Managing Hours
The Dash: Customizing Your View
Updating Websites and Profiles with Drupal
Network Drives and Servers
2
Connecting to Network Drives and File Servers
Setting Up Remote Desktop
Google Apps and Extensions
3
Email merge with YAMM
Google Groups
Google Colab
Domain of One's Own
12
Getting Started with Domain of One's Own
Wordpress - Installing a Website on Domain of One's Own
Omeka - Domain of One's Own
Scalar - Domain of One's Own
Mediawiki - Domain of One's Own
See all 12 articles
Finance
Finance policies
0
Communications
Global policies
0
Teaching, Learning, and Research Support
Moodle
12
Moodle: Copying a course from a previous semester
Moodle: Making a course available to students or guests
Moodle: Merging sections of a course
Moodle: Uploading multiple files or folders to my course
Moodle: Adding or removing enrollments
See all 12 articles
Research Computing
13
How to Create an SSH Key
How to Connect and Use the Strelka Computer Cluster
Connecting to Strelka from a Windows Computer
Running Gaussian on Strelka
Research Data Storage and Backup
See all 13 articles
Technology in Classroom, Seminar, and Conference Rooms
3
How to Project Wirelessly in Swarthmore Classrooms and Conference Rooms
Connecting to HD Classroom Displays
Classroom and Conferencing Technology Services
Borrowing Equipment
1
Equipment Available for Checkout