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Explore How-To's and learn best practices from our knowledge base.
Getting Started
Announcements and Notices
1
Help Desk Hours
Getting Connected to Swarthmore Resources
21
Wireless at Swarthmore: Connecting to the Network
Printing for Faculty and Staff, Departmental Printers
Printing Instructions for Students
Setting up Email and Calendar on iOS (Apple iPhone and iPad)
Setting Up Email and Calendar on Android Devices
See all 21 articles
Accounts and Access
Account Management
2
Preparing for Graduation
Getting to know the new Fischer Password Portal
Security
11
Duo for international travel
Duo: Reactivating the mobile app
Duo: Adding devices and managing devices
Duo: Setting the "Trust this browser" option
Duo: YubiKey authentication troubleshooting
See all 11 articles
Swarthmore Accounts
4
Retiring Faculty: Leaving Swarthmore
Swarthmore College Web Login - Stale Request
Swarthmore accounts for Tri-Co students
Student Name Changes through Registrar's Office
Sponsored Accounts
0
Computers, Printers, and Devices
Printing and Copying
6
Troubleshooting Printing Issues
How to Send a Fax after Moving to Zoom Phone
Printing while on SwatVPN
How to Power-Cycle a Printer or Copier
Printing to chem-scicenter275-color
See all 6 articles
Other Devices and Hardware
8
Connecting and Setting Up a Dell Docking Stations
iPad: How to find Serial Number
iPad: How to sign out of iCloud
Teaching with Tablets (TWT) Program
Peripherals: Setup your Wireless Keyboard and Mouse
See all 8 articles
Computers
16
Computer: Minimum OS and Hardware Requirements
How to clear you browser cache
Mac Troubleshooting Tips
iMac: How to connect M1 iMac to the network via ethernet cable?
Computer: How to Find the Name
See all 16 articles
Email, Calendar, and Files
Email
9
Gmail Frequently Asked Questions
Departmental or Shared Email Accounts
Gmail Categories and Inbox Tabs
Filtering email that has been forwarded
Messages sent to email alias or Group aren't in my inbox
See all 9 articles
Calendar
5
Adding and editing appointment slots in Google Calendar
Sharing Calendars in Google
Subscribing to Google Calendars
Creating an appointment schedule with Google Booking Pages
Create an appointment schedule in Google Calendar (12-step guide with pictures)
File Storage and Sharing
1
Sharing a File from Google Drive
Data Backup, Export, and Transfer
3
Google Transfer Error
Google Takeout: Import MBOX file with Apple Mail
Google Takeout: How to View .MBOX Files in Thunderbird
Networking and Telecommunications
Network Connections
11
Tips for Better Wifi When Working from Home
Connecting to SwatGuest wireless network
Gaming and Device Registration for SwatDevice
Disabling Private and Random Wi-Fi MAC Addresses
Peloton WiFi Instructions
See all 11 articles
Campus Phones and Voicemail
0
Poly Edge E Series Desk Phone for Zoom Phone
6
Poly Edge E Series Phones Quick Tips [PDF]
Poly Edge Phone Diagnostics and Troubleshooting (Video, 55 sec)
Zoom Quick Start for Poly Edge-E Series Desk Phones
Desk Phone Assembly Guide - Poly Edge E320 [PDF]
Poly Edge Phone Assembly with Video
See all 6 articles
Zoom Phone Video Guides
6
In-Call Options, Desktop Application (Video, 6:13 min)
In-Call Options, Mobile Application (Video, 7:09 min)
Zoom Phone Mobile App Overview (Video, 3:53 min)
Configure Call Handling in Zoom Phone (Video, 4:39 min)
Admin Setting up a Call Queue (Video, 5:29 min)
See all 6 articles
Zoom Phone Resources
36
Swarthmore Zoom Phone Project FAQ
Transferring Calls on Zoom Phone
Zoom Phone Options for Departmental Contact Extensions
Elevating a Zoom Call into Zoom Meeting
Managing Voicemail Messages
See all 36 articles
Software and Services
Accessibility
4
Which Swarthmore computers have assistive technology software?
Changing the global language of an Adobe PDF
Changing the title of an Adobe PDF
Free Speech-to-Text Software Options
Video Conferencing
11
Zoom Video Web-Conferencing
Zoom Participant's Guide
Manually Adding Zoom Videos to Panopto
Zoom Meeting Privacy Options
Adding Zoom Meetings to Google Calendar
See all 11 articles
College Website (Drupal)
6
Drupal: Editing User Contact Information and Profiles
The Dash: Updating and Managing Dining Menus
The Dash: Updating and Managing Hours
The Dash: Customizing Your View
Updating Websites and Profiles with Drupal
See all 6 articles
Network Drives and Servers
2
Connecting to Network Drives and File Servers
Setting Up Remote Desktop
Google Apps and Extensions
5
Email merge with YAMM
Google Colab
How to View and Manage my Google Groups
Google Drive for Desktop Install and Use FAQ
How To: Generate a QR Code using Google Chrome
Domain of One's Own
12
Getting Started with Domain of One's Own
Wordpress - Installing a Website on Domain of One's Own
Omeka - Domain of One's Own
Scalar - Domain of One's Own
Mediawiki - Domain of One's Own
See all 12 articles
Teaching, Learning, and Research Support
Moodle
12
Moodle: Copying a course from a previous semester
Moodle: Making a course available to students or guests
Moodle: Merging sections of a course
Moodle: Uploading multiple files or folders to my course
Moodle: Adding or removing enrollments
See all 12 articles
Research Computing
17
How to Create an SSH Key for the Firebird Cluster
Requesting an Account on Firebird
Connecting to Firebird from a Windows Computer
Research Data Storage and Backup
About the Firebird Computing Cluster
See all 17 articles
Technology in Classroom, Seminar, and Conference Rooms
3
How to Project Wirelessly in Swarthmore Classrooms and Conference Rooms
Connecting to HD Classroom Displays
Classroom and Conferencing Technology Services
Borrowing Equipment
1
Equipment Available for Checkout
Finance
Finance policies
0
General
0
Chrome River Expense
1
Per Diem for Meals
